How to delete your account?
You can delete your profile forever or temporarily deactivate it at any time in a few simple steps.
If you wish to delete your profile, we are here to help you. Deleting your profile will permanently remove all your information and data from our app. Please follow the steps below to successfully delete your profile.
1. Log into Your Atraf Profile
If you are not logged in - use the "Login" button, enter your mobile number and enter the OTP code you receive.
2. Open the Side Menu
Located on the top bar with the User icon
3. Scroll Down to "Cancel Profile"
Located under "Account Settings"
4. Choose "Delete Permanently"
You can also choose "Freeze Account" if you wish to reactivate the account in the future
4. Confirm deletion
Please be aware that the deletion process may take up to 10 days to complete. During this time, you have the opportunity to change your mind and reactivate your account. However, after this period, the deletion will become permanent, and your account cannot be restored.
If you have any further questions or encounter any difficulties, feel free to reach out to our customer support team for assistance.
